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MESSAGE FROM THE CEO FINN AMUND NORBYE
Dear Maritime Colleagues,
In our business, safety and operational quality are fundamental. I am proud of the strong safety performance achieved across our fleet in 2024 and want to thank everyone for their daily commitment to this critical priority. Safety is a shared responsibility, and I am particularly pleased with how well our Marine Quality Assurance department engages colleagues at sea and ashore to enhance safety. New plans are in place to further strengthen these efforts over the coming years.
Earlier this year, we held town halls to present our strategy for the future, with growth as a key cornerstone. We highlighted the importance of expanding with existing and new customers while pursuing opportunities for inorganic growth through acquisitions.
Our largest business unit, Technical Management, has seen strong growth this year, with new wins from both existing and new customers, despite ongoing vessel churn largely due to vessel sales rather than performance. Our expertise in managing advanced, large vessels remains a key strength and contributes significantly to our financial performance. A particularly positive trend is our ability to maintain the management of vessels sold to new owners, further reinforcing our reliability and value.
The acquisition of Klaveness Ship Management AS, with its skilled teams in Oslo and Manila, will further enhance our capabilities starting January 2025. The recent “Ship of the Year” award from our key customer Golden Ocean was a significant milestone, along with the addition of another vessel to our management. Increased activity has driven growth in markets like China and Indonesia. Our core strategy remains focused on safety, quality performance, and close collaboration with customers. For 2025, we aim to maintain this focus while pursuing significant growth, exploring the addition of a fourth TM hub alongside Singapore, Norway, and Croatia, and entering a new shipping segment.
Third-party Crew Management has demonstrated strong growth and stability, with notable achievements in 2024, including expansion in Oceania and Brazil and a new partnership with SMG, creating opportunities in the cruise sector. The Crew Match software, now holding approximately 150,000 seafarer profiles, has become a vital tool for crew management. “CM for TM” — the cooperation between Crew Management and Technical Management — has been a key focus this year, with a cooperation model now finalized, emphasizing the importance of successful implementation. In 2025, the focus will remain on sustaining growth, attracting new customers, and expanding our manning office footprint into new countries.
2024 has seen an exciting development in Marine Services – an area where we hold high expectations for the future. In this issue, we present a comprehensive overview of our marine services. This year, we focused on enhancing key offerings such as Axia Procurement, OSERV Catering, Energia Global Travel, Nordic Medical Clinic, and other specialized services. These specialized marine services, alongside our technical and crew management expertise, reflect our commitment to meeting the evolving needs of our clients.
We made significant progress in advancing green initiatives and ensuring compliance with environmental regulations, contributing to a sustainable future for the maritime industry. Read more in the article Sustainability in Marine Services to explore how these efforts are shaping our approach. We are also featuring Spotlight on Newbuilding Services, which highlights our team’s expertise and collaboration in advancing vessel construction and management. In 2025, it will be crucial to enhance our existing marine services while also focusing on developing new offerings.
Other articles in this edition highlight the strategic importance of our marine services. The Strategic Role of Marine Services in Maritime Operations explores how OSM Thome drives efficiency and reliability across sectors, while Enhancing Maritime Operations highlights value-added services that boost success. Beyond Coverage: How Marine Insurance Powers the Maritime Industry emphasizes tailored solutions to safeguard assets and ensure continuity, and A Worldwide Network: Inside OSM Thome Marine Services Team and Setup offers insight into our globally coordinated team. Together, these stories reaffirm our commitment to innovation and operational excellence.
We are also featuring Greetings from Our Seafarers Onboard, sharing heartfelt messages from our crew during the festive season. These stories reflect the diversity and unity that make OSM Thome truly special. Additionally, our CSR articles spotlight the impactful initiatives of OSM Thome Brasil, including its partnership with Aragao Corretora de Seguros to support the Sta. Luzia Elderly Shelter, and the meaningful work of the OSM Thome Ad Foundation, which continues to make a difference in the communities we serve.
Explore the newsletter for more inspiring stories and insights from our seafarers and office teams!
As we reflect on the holiday season, I want to acknowledge the hard work and dedication of our employees and seafarers. Special thanks go to those who worked during the holiday period to ensure smooth operations. Your efforts embody the teamwork and unity that make OSM Thome strong.
Looking ahead to 2025, I wish you and your families a peaceful holiday season and a successful year to come. I look forward to building on our progress and continuing to work together in the new year.
Warm regards,
Finn Amund
THE STRATEGIC ROLE OF MARINE SERVICES IN MARITIME OPERATIONS
By: Tommy Olofsen, Chief Marine Services Officer
In the complex and ever-evolving maritime industry, operational efficiency and reliability are paramount. At OSM Thome, Marine Services are strategically designed to meet these demands, offering an integrated suite of solutions that enhance performance, reduce risks, and support sustainable growth across sectors and geographies.
Our Marine Services deliver end-to-end support for maritime operations, encompassing technical expertise, crewing excellence, and comprehensive auxiliary services. By addressing every operational need, whether routine maintenance, supply chain optimisation, or energy efficiency improvements, we enable our clients to focus on their core business objectives while navigating the complexities of the industry with confidence.
Technical Services form the backbone of operational excellence. Services such as inspections, new building supervision, dry docking, ship repair, and bespoke project management ensure vessels remain in optimal condition, minimising downtime and maximising productivity. Innovations in ship recycling and energy efficiency reflect our commitment to sustainability, helping clients align with global green initiatives while achieving cost savings.
Equally vital are our Crewing Services, which prioritise the well-being and readiness of maritime professionals. From facilitating seamless travel arrangements through our dedicated travel agency to providing high-quality catering and tailored medical services, we ensure crews are supported both onboard and ashore. These efforts not only enhance crew satisfaction but also contribute to the safe and efficient operations of vessels worldwide.
The value of our Marine Services extends further with supply chain solutions, maritime insurance, and claims handling, which safeguard assets and mitigate operational risks. By integrating these services, OSM Thome delivers unmatched reliability and resilience across the maritime value chain, ensuring our clients are well-equipped to handle dynamic industry challenges.
Through our global reach and local expertise, we bridge operational gaps and provide tailored solutions to meet the unique requirements of every sector, from commercial shipping and offshore energy to specialised maritime projects. With a focus on sustainability, innovation, and excellence, OSM Thome’s Marine Services continue to set the standard for efficiency and reliability, empowering our clients to thrive in a competitive and demanding industry.
At OSM Thome, Marine Services are more than operational support. They are a strategic driver of success, ensuring that our clients’ vessels and crews are always ready to perform at their best, no matter where they operate.
OSM THOME’S COMMITMENT TO SUSTAINABLE PRACTICES: Leading the Way in Marine Services
By: Torbjørn Lie, Business Development Manager, Green Initiative
In the evolving maritime industry, OSM Thome stands out as a beacon of sustainability, dedicated to implementing and promoting eco-friendly practices across its marine services. This commitment is evident in the efforts to reduce the
carbon footprint, champion green initiatives, and ensure strict compliance with environmental regulations.
OSM Thome has taken significant strides in minimising its carbon emissions, recognising the critical impact of the maritime sector on global greenhouse gas levels. By integrating advanced
technologies and optimising operational efficiency, the company has successfully lowered its carbon footprint.
Key measures include:
· Providing advisory services for modern, energy-efficient ships that consume less fuel and produce fewer emissions.
· Exploring and utilising cleaner fuel options, providing advisory on alternative fuels (and beyond), to power the fleet.
· Advising on- and implementing cutting-edge technologies to lower emissions.
· Beyond reducing emissions, OSM Thome actively promotes various green initiatives aimed at preserving marine ecosystems and fostering sustainable practices within the industry.
Initiatives include:
· Adopting effective ballast water treatment systems to prevent the spread of invasive aquatic species.
· Implementing comprehensive waste management programs to reduce, recycle, and properly dispose of waste generated onboard vessels.
· Ensuring that decommissioned vessels are recycled in an environmentally responsible manner, minimising the impact on land and marine environments.
OSM Thome’s dedication to sustainability is further underscored by its strong commitment to adhering to international environmental regulations and standards. The company stays abreast of the latest regulatory developments
and proactively implements measures to ensure full compliance.
Key compliance efforts include:
· Aligning operations with IMO and EU/UK regulations, including the MARPOL Convention and the Ballast Water Management Convention.
· Achieving and maintaining ISO 14001 certification for environmental management systems, demonstrating commitment to continuous environmental improvement.
· Conducting regular training sessions and awareness programs for crew members and staff to ensure they are well-versed in environmental best practices and regulatory requirements.
OSM Thome’s commitment to sustainable practices within its marine services sets a high standard within the industry. Through proactive efforts to reduce carbon emissions, promote green initiatives, and ensure regulatory compliance, the company not only protects the environment but also paves the way for a greener, more sustainable future in maritime services.
ENHANCING MARITIME OPERATIONS: The Advantage of OSM Thome’s Marine Services
By: OSM Thome Editorial
OSM Thome, a global leader in ship and crew management, enhances its core offerings with a suite of value-added marine services designed to optimise vessel performance and crew welfare. These services address every aspect of maritime operations, from technical oversight during new building projects to energy efficiency management and crew support solutions. By integrating these specialised services, OSM Thome ensures vessels are operationally ready, compliant, and efficient, while providing seafarers with the highest level of care and support.
New Building Supervision
OSM Thome provides expert oversight from design to delivery, ensuring new building projects meet quality standards, stay on schedule, and align with client specifications. Their skilled engineers focus on innovation, efficiency, and regulatory compliance for seamless execution.
Ship Repair and Maintenance
OSM Thome and Jobson Asia provide efficient ship repair and maintenance services. OSM Thome focuses on on-site supervision for retrofits, dockings, and urgent repairs, while Jobson Asia specializes in overhauling onboard equipment with a skilled workforce and a legacy of reliability.
Ship Energy Efficiency Management
Through their Fleet Performance Department, OSM Thome works diligently to enhance the energy efficiency of managed vessels. By implementing best practices and innovative technologies, they help reduce fuel consumption and emissions, contributing to both cost savings and environmental sustainability.
IHM Maintenance
OSM Thome leverages in-house expertise to provide comprehensive Inventory of Hazardous Materials (IHM) maintenance services, ensuring vessels remain compliant with regulatory requirements. This proactive approach enhances safety standards and streamlines operations during inspections and audits, supporting efficient and compliant vessel management.
OSERV Catering
OSERV Catering provides exceptional services for offshore projects and vessels, ensuring reliable procurement through a global supplier network. Guided by strict safety standards, they prioritize crew well-being while offering quality menu planning, cost optimization, and efficient delivery. Their commitment to excellence makes them a trusted partner in maritime and offshore catering solutions.
Nordic Medical Clinic
With facilities in Manila and Cebu, Nordic Medical Clinic provides cost-effective medical services, including health training, diagnostic packages, PEME, telemedicine, and health monitoring, ensuring seafarers meet industry health standards. The clinic’s dedicated team ensures efficient processing and tailored care to address the unique needs of the maritime workforce.
Marine and Offshore Crew Recruitment
OSM Thome maintains an up-to-date global pool of maritime and offshore personnel, facilitating efficient crew recruitment. This ensures that vessels are staffed with highly qualified professionals, contributing to the safety and effectiveness of operations.
Maritime Insurance and Claim Handling
The in-house insurance team offers competitive maritime insurance solutions combined with high-quality claims management services. By understanding risks and supporting clients in turning challenges into opportunities, they provide comprehensive coverage for vessels and crew.
Axia Maritime Procurement
Axia Maritime Procurement delivers efficient procurement services, ensuring that vessels receive necessary supplies and equipment promptly and cost-effectively. This streamlined approach supports uninterrupted operations and optimal vessel performance.
Energia Global Travel
Specialising in travel solutions for maritime personnel, Energia Global Travel ensures that crew changes and travel logistics are managed smoothly, reducing downtime and enhancing operational efficiency. By providing seamless and reliable travel arrangements, Energia Global Travel supports the timely deployment and repatriation of crew members, contributing to the overall success of maritime operations.
Third-Party Accounting
OSM Thome offers third-party accounting services, providing transparent and accurate financial management for maritime operations. This service ensures compliance with financial regulations and aids in effective budgeting and financial planning.
By integrating value-added services with its core management offerings, OSM Thome delivers seamless, comprehensive solutions that enhance efficiency, safety, and sustainability. From environmentally conscious practices like Green Ship Recycling to crew-focused solutions such as OSERV Catering and Nordic Medical Clinic, these services strengthen both technical and crew management. This holistic approach ensures operational success and reinforces OSM Thome’s position as a trusted partner in maritime excellence.
By integrating value-added services with its core management offerings, OSM Thome delivers seamless, comprehensive solutions that enhance efficiency, safety, and sustainability.
ELEVATING MARINE INSURANCE: OSM Thome and Gallagher – Your Trusted Partners
By: Tommy Rekdal, Managing Director of Insurance Management and Claims Handling
Marine Insurance is a critical risk management tool in the complex world of maritime operations. At OSM Thome, we are committed to providing customised insurance solutions and strategic risk management services to safeguard assets, protect crew members, and preserve the environment while ensuring operational continuity in a challenging and dynamic industry.
The marine insurance markets, much like the shipping markets, are global, dynamic, and solution-oriented. They are designed to address the unique risks faced by vessels, crew, and the environment. OSM Thome, along with our trusted partner Gallagher, is dedicated to delivering tailored marine insurance solutions that align with our customers’ needs.
We offer premier Crew P&I insurance coverage, including enhanced benefits for crew families. Guided by the core OSM Thome value, “It’s all about our people,” we provide 24/7 crew claims management services, working closely with Nordic Medical Clinic to ensure the well-being of crew members worldwide.
Through our strategic partnership, OSM Thome | Powered by Gallagher enhances marine insurance services, helping customers gain a competitive edge.
Together, we proactively manage risks and deepen the understanding of alternative risk transfer solutions. This collaborative approach enables us to address challenges with agility and foresight.
As part of our commitment to excellence, we are partnering with Norwegian Hull Club to deliver a comprehensive marine insurance claims training programme. Launching in December 2024 for our European Technical Management colleagues, the programme will conclude in fall 2025 and expand globally by year-end. This initiative underscores our dedication to equipping our teams with the knowledge to navigate marine insurance complexities effectively.
With the combined global reach of OSM Thome and Gallagher, we provide localised support while delivering industry-leading solutions. Our shared expertise ensures that we meet our customers’ evolving needs, offering innovative insurance strategies and seamless service.
OSM Thome, together with Gallagher, delivers quality solutions that enhance the competitiveness of our customers and partners. By leveraging our ship management experience and Gallagher’s marine insurance expertise, we are uniquely positioned to provide exceptional value and insights.
For more information, please visit our website or connect with a member of our team. We’re here to assist with any questions or further information you may need: https://osmthome.com/services/marine-maritime-insurance/
A WORLDWIDE NETWORK: Inside OSM Thome Marine Services Team and Setup
By: Lee Cheok Wing, Head of Business Development & Project, Marine Services
Marine Services is one of the three business pillars in OSM Thome, with nine service offerings under our umbrella. The story of creation for each of the services has common elements, all with the purpose of finding where we can add value, complement our core services, which are Technical Management (TM) and Crew Management (CM), and make a sustainable business out of it. We identify what we perceive as a gap in the industry and provide service offerings where we do things better than most others. This can mean offering better quality of service, making improvements to seafarers’ welfare, transparency, and integrated solutions. Our commitment to customers is to be transparent, efficient, and cost-effective.
At the heart of Marine Services lies our team, who are recognised as being at the top of their industry. From managing directors to executives, all are industry professionals who joined the company, bringing with them many years of experience and knowledge.
Having industry leaders in the team brings about a unique dynamic working group, where innovation and cooperation are a must.
There is a deliberate strategy of placing Marine Services personnel in key TM and CM locations to encourage better communication and facilitate seamless operations. Being a global setup across nine countries, OSM Thome’s Marine Services benefit from bringing in talent from different parts of the world and tapping into local expertise when needed.
Having industry leaders in the team brings about a unique dynamic, where innovation and cooperation are a must. None of the Marine Services business units work in silos, and by sharing resources and knowledge, we create services and products that stand out in the industry. For example, NMC and OSERV are coming together and embarking on a holistic campaign to improve the health and wellness of our crew onboard. This is achieved through choosing healthy, nutritious food, adopting a healthy lifestyle, and setting specific health goals.
2024 was a year of building and strengthening our foundation, with the mindset of preparing for accelerated growth in 2025 and beyond. We have ambitious goals, and through a well-organised and experienced setup, we are dedicated to delivering comprehensive maritime solutions and innovation to ensure we remain at the forefront of the maritime industry.
EXPANDING HORIZONS: OSM Thome Welcomes Klaveness Ship Management
By: OSM Thome Editorial
OSM Thome recently completed the acquisition of Klaveness Ship Management AS from Torvald Klaveness, a move that brought together two respected names in maritime excellence. The acquisition marked a strategic milestone, combining the deep expertise of Klaveness in managing specialised vessels like the Klaveness Combination Carriers (KCC) with OSM Thome’s global scale and technical capabilities. This partnership strengthened the foundation for enhanced operations and future innovations in ship management.
The agreement ensured the seamless continuation of Klaveness Ship Management’s integrated operating model. The dedicated team of experienced professionals responsible for the KCC fleet remained fully intact, preserving the high standards of technical and operational excellence Klaveness is known for. This continuity allowed KCC to maintain its industry-leading performance while gaining access to OSM Thome’s additional technical resources, global infrastructure, and scale.
As part of the collaboration, Klaveness executives recently visited OSM Thome’s Manila office, where they were warmly welcomed by CEO Finn Amund Norbye, Chief Crew Management Officer Julia Anastasiou, and Managing Director of OSM Thome Philippines, Mailyn Borillo. This visit underscored the shared commitment to fostering strong relationships and ensuring a unified approach to the partnership’s success.
Finn Amund Norbye, CEO of OSM Thome, emphasised the importance of this collaboration: “This acquisition represented an exciting opportunity to combine the strengths of two leaders in the maritime industry. We are proud to have worked alongside the exceptional team at Klaveness Ship Management to ensure a smooth transition, and we remain committed to building on their legacy of safety, quality, and efficiency.”
Ernst Meyer, CEO of Torvald Klaveness, shared his reflections: “The transfer of Klaveness Ship Management allowed us to pair our expertise with the resources and scale of OSM Thome. This step ensured we could meet the evolving demands of the maritime industry while safeguarding the high standards we’ve upheld for decades.”
Following the acquisition, OSM Thome established a new office at the Torvald Klaveness premises in Oslo, reflecting its commitment to collaboration and innovation. This milestone highlighted both companies’ shared vision of advancing ship management through sustainable practices and cutting-edge solutions.
BUILDING EXCELLENCE: How OSM Thome’s New Building Supervision Sets the Standard
By: Eunice Anne Narvadez, Corporate Communications and Marketing Executive
Imagine building a high-performance race car. You have the design, the parts, and the blueprint, but to ensure it’s fast, safe, and durable, an expert mechanic must oversee every step. They ensure the engine runs smoothly, the wheels are aligned, and every detail is perfected.
OSM Thome plays a similar role in shipbuilding. Their New Building Supervision services oversee every stage of construction, from reviewing plans to monitoring production and inspecting the final vessel. This ensures that the ship meets industry standards, stays on schedule, and is built to the owner’s specifications, ready to perform at its best.
In a recent interview, Managing Director for Projects and New Building Supervision, Douglas Dalli, took us behind the scenes of shipbuilding excellence.
New Building Supervision Explained
Essentially, the new building supervision team represents the shipowners at the shipyard. The company’s team, which has been in the industry for 19 years, is composed of around 60 people detailed in different locations in the world and is divided into the disciplines of site manager, steel hull painting, and mechanical and electrical works. The services rendered are tailor-fit for each ship. “Each project has individual characteristics and individual ways of doing the ships. So, it depends on the requirements of the owners and how we work and how we proceed,” Dalli explained.
To uphold quality standards, each project is typically completed within 16 to 17 months, though the timeline may vary depending on the type of ship. Many of the vessels supervised by the team are subsequently entrusted to OSM Thome’s technical management, ensuring a seamless continuation of quality service.
Quality and Excellence at the Forefront
With their 19 years of experience, OSM Thome’s New Building Supervision caters to a wide range of clients. “We have a good reputation in the market which makes us talk to serious players in the market. We have done good work for DFDS, Ocean Infinity, NSS in China, Sea Core, and Ocean Infinity,” shared Dalli.
To ensure quality and compliance, they have their standard inspection test plan in place. The team consolidates inspection data from multiple projects into a detailed test plan, advocating for shipowners’ interests to ensure quality and compliance. “It is inspection intensive, but that is why we are there, and we ensure that everything is inspected to compliance and to the specific quality of which we are very proud to have,” Dalli emphasised.
Just like in any job or project, challenges on site come in several ways. “It all depends on the scenarios and on-site characteristics of the projects. There are different shipyards with different mindsets – some take on a lot of work. That is why we have our procedures of insistence, following up on reports, and reporting mechanism,” Dalli added.
Driving Excellence in the Industry and Supporting OSM Thome’s Technical Management
While the New Building Supervision team’s goal is to produce quality ships that will take on the seas of the world, another vital aim of the team is to eventually pass on the projects to OSM Thome’s technical management team. “We pride ourselves on achieving the best performance possible by focusing on quality and leveraging our strengths. Then we gain the confidence of the owners, and that relationship can be passed on to technical management. That is the most important function we should have, and that’s what we are focusing on – getting the full project for OSM Thome,” Dalli concluded.
CREW MANAGEMENT’S WORK SMARTER 3.0: Creating Alignment, Enhancing Efficiency & Strengthening Teamwork Globally
By: Flor Antonette Sanchez-Capanas, Senior Operational Excellence Executive
Launched in July 2024, Work Smarter 3.0 is a strategic initiative designed to align processes and foster greater collaboration following the merger of Thome and OSM. With the goal of aligning Crewing Operations and Crew Management departments across OSM Thome’s global offices, the project sets the stage for a more efficient, unified approach to Crewing.
The journey began with key workshops focused on process and responsibility mapping in the company’s largest Crewing Operation hubs affected by the merger — Philippines, India (Mumbai and Chennai), and Croatia (Split and Zadar). These workshops provided critical insights, enabling teams to clearly define roles and responsibilities and identify opportunities for operational improvements. The workshops titled “Player vs. Victim” and “Work Smarter, Not Harder” were conducted to foster a mindset of ownership and continuous improvement. The “Player vs. Victim” workshop encourages a proactive, solution-oriented approach, shifting away from a blaming culture, while the “Work Smarter, Not Harder” workshop promotes productivity through innovation and efficiency, underscoring the importance of not just doing the job but improving it over time.
In terms of progress, the Philippines is set to implement the recommended changes by January 2025. In India, a review of the organisational structure and job titles is currently underway, with full implementation expected by Q1 2025. Additionally, India’s Crewing Support team will soon expand its services to support other nationalities on flag state requirements starting in January 2025. In Croatia, the mapping exercises for the Split and Zadar offices were successfully completed by November 2024, and discussions for the proposed changes are in progress.
Looking ahead, Work Smarter 3.0 will continue to roll out its initiatives, with upcoming workshops planned for Poland. By Q1, the project will proceed with Phase 2, which focuses on Process Improvement. This next phase will concentrate on the broader implementation of the changes across the organisation, further driving measurable efficiency, collaboration, and continuous improvement.
“We have two jobs: 1. Do our job; 2. Improve our job!” This has been the mantra of Work Smarter since its inception in 2015. It highlights our responsibility as teambuilders to continuously improve the way we do our work for the sake of our seafarers, our customers, and all stakeholders of OSM Thome. This initiative is the brainchild of Chief Crew Management Officer Julia Anastasiou and is supported by the Project Team composed of Managing Director for OSM Thome Philippines Mailyn Borillo, HSEQ Manager Richard Macarubbo, and Senior Operational Excellence Executive Flor Sanchez.
BRAZIL: A Mosaic of Rhythm, Rainforests, and Rich Tradition
By: Renata Barbosa, HR Manager for OSM Thome Brasil
Nestled in South America, Brazil is a land where vibrant culture and breathtaking landscapes intertwine to create a truly unique destination. Famous for its energy, diversity, and natural beauty, Brazil captures the hearts of travellers with a blend of rhythm, rainforests, and rich traditions.
One of Brazil’s most celebrated cultural expressions is samba. This lively music and dance form is deeply ingrained in the nation’s identity and comes alive during Carnival, a spectacular annual festival where streets pulsate with colour, music, and joy. The celebration is not just a party—it’s a showcase of Brazil’s creative spirit and community pride.
Nature enthusiasts are drawn to the Amazon Rainforest, often called the “lungs of the Earth.” Home to unparalleled biodiversity, this vast ecosystem offers opportunities for exploration, from riverboat tours to treks through lush green landscapes alive with exotic wildlife. Adding to Brazil’s natural wonders are the breathtaking Iguazu Falls, a massive series of waterfalls that straddle the border with Argentina, offering a display of nature’s raw power and beauty.
Brazil’s iconic landmarks are equally captivating. The towering Christ the Redeemer statue in Rio de Janeiro is a symbol of faith and welcome, standing guard over the city with open arms. Nearby, the shores of Copacabana and Ipanema beaches invite visitors to soak up the sun and embrace the relaxed Brazilian lifestyle.
No visit to Brazil is complete without indulging in its diverse cuisine. From the hearty flavours of feijoada, a black bean and pork stew, to the refreshing zing of caipirinha cocktails, Brazil’s culinary scene is a testament to its multicultural roots. The street food is equally enticing—try pão de queijo “cheese bread” or açaí bowls for a true taste of Brazil.
Brazil is more than a destination; it’s a journey through rhythm, nature, and cultural depth. Whether you’re dancing to the beats of samba, marvelling at natural wonders, or savouring its rich flavours, Brazil offers an unforgettable mosaic of experiences.
OSM THOME 2024 YEAR-END REVIEW: A Year of Milestones and Achievements
By: OSM Thome Editorial
As we close 2024, OSM Thome reflects on an extraordinary year defined by growth, innovation, and collaboration. From launching cutting-edge tools and initiatives to forming strategic partnerships, this year’s achievements highlight our unwavering commitment to driving maritime excellence. These milestones underscore not only our leadership in the maritime industry but also the shared efforts of our teams and partners in navigating a successful and transformative year.
Building strong relationships with our clients and partners was a key focus throughout the year. In March, we hosted the Inaugural Customer Event in Athens, fostering closer collaboration with stakeholders. This was followed by the Customer Event in Arendal, Norway, held in August, which served as another opportunity to deepen connections with our valued partners. The year concluded with two momentous events in November: The Customer Night in Singapore and the Appreciation Night in Manila, Philippines, where we celebrated the strength and success of our partnerships.
In April, we proudly launched the Maritime Leaders Academy Training Center, a state-of-the-art facility aimed at preparing the next generation of maritime leaders. This initiative underscores our dedication to advancing maritime education and investing in the development of our people, ensuring they are equipped to meet the demands of a dynamic industry.
In July, OSM Thome released its Sustainability Report, which showcased our ongoing efforts to align with global environmental goals. This report highlighted our initiatives to create sustainable practices across our operations, demonstrating our commitment to a greener and more responsible maritime industry.
OSM Thome continued to drive innovation with groundbreaking initiatives this year. In June, we introduced Ask OSM Thome, a pioneering AI tool that provides seamless SMS-based support for clients, enhancing efficiency and accessibility. September marked the launch of Energia Global Travel in Singapore, revolutionising maritime and corporate travel with innovative and efficient solutions tailored to meet industry needs.
Strategic partnerships and acquisitions played a vital role in our growth in 2024. In August, we partnered with SMG to enhance our Cruise Management capabilities, positioning OSM Thome as a leader in this segment. October saw the acquisition of Klaveness Ship Management AS from Torvald Klaveness, further expanding our portfolio and strengthening our market position. Additionally, we entered a strategic partnership with Gallagher Norway AS to deliver enhanced marine insurance broking services through OSM Thome Maritime Insurance Services.
Our efforts were recognised with prestigious awards this year. On October 9th, we were honored with the ‘Ship Manager of the Year’ award at the Shiptek International Awards in Mumbai, earning this accolade for the second consecutive year. In the same month, we also received the Safety4Sea Tanker Operator Award, reaffirming our commitment to safety, excellence, and innovation.
OSM Thome actively participated in major global events throughout the year. In June, we showcased our leadership and innovation at Posidonia, one of the maritime industry’s premier global events. Later, in November, we further solidified our industry presence by participating in Crew Connect Global 2024, connecting with key stakeholders and sharing our vision for the future.
As we step into 2025, we carry forward the momentum of these accomplishments with a renewed focus on innovation, sustainability, and excellence. This year’s milestones are a testament to the strength of our teams, the trust of our partners, and the collaborative spirit that defines OSM Thome. We extend our heartfelt gratitude to everyone who contributed to making 2024 a landmark year. Together, we have laid a strong foundation for continued success in the years to come.
Here’s to 2025—a year of new opportunities, bold innovations, and shared triumphs. Let’s navigate the future of maritime excellence together!
DRIVING EXCELLENCE: OSM Thome Closes 2024 with Prestigious Wins and Dynamic Industry Engagements
By: Eunice Anne Narvadez, Corporate Communications and Marketing Executive
OSM Thome concluded 2024 on a high note, winning prestigious industry awards and making a strong impact at key maritime events, further solidifying its leadership in the sector. On September 12, Managing Director Mailyn Borillo spoke at the Global Benefits Forum 2024 in Singapore on the panel “Why Sustainability and How to Inculcate it in Company Culture.” OSM Thome Philippines General Manager Mary Joy Dela Cruz and Global HR Manager Nathanael Leong also attended the event.
On September 24, AXIA Maritime’s Managing Director, Jesper Alex Larsen, and IMPA’s COO, Stephen Alexander, led an insightful session titled “Supplier Relationships & 21st Century Procurement” at the IMPA (The International Marine Purchasing Association) Athens. Chief Digital Officer Jamie Morgan Ramsamy was at the Ocean Technologies Group (OTG) Customer Seminar in Singapore to serve as one of the panellists in the “Powering Maritime into the AI Era” session on September 26.
OSM Thome India celebrated back-to-back wins this quarter, receiving the Sagar Gaurav Puruskar 2024 for leading employer of seafarers with the most diverse fleet at the India Ship Management Summit on October 4, and being named Ship Manager of the Year for the second consecutive year at the ShipTek International Awards in Mumbai on October 9. Chief Crew Management Officer Julia Anastasiou graced the WISTA International AGM & Conference 2024 in Cyprus with her presence and spearheaded the panel discussion “Anchoring Global Maritime and Trade Excellence: The Human Element of Innovation” on October 10. Furthermore, Senior Legal Counsel Georgia Demetriou was re-elected as Secretary General of WISTA Cyprus.
On October 30, OSM Thome was awarded the 2024 SAFETY4SEA Tanker Operator title in recognition of its strong corporate culture, which promotes high safety performance and operational excellence. Vice President of Marine Quality Assurance Lisa Holum accepted the award during the virtual ceremony. Business Development Infrastructure & Tendering Manager Andreas Diplaros and Executive Crew Claims Manager Maria Sabbagha attended the Gard Greece People Claims Seminar on October 17 in Greece.
On October 4, OSM Thome CEO Finn Amund Norbye and key executives welcomed customers, partners, and colleagues to the 2024 Customer Night in Singapore, strengthening connections and discussing maritime industry developments. The event highlighted OSM Thome’s commitment to innovation, sustainability, and adaptive solutions. On November 6, Managing Director for China Bin Zhou attended the Marine Money 2024 China Ship Finance Forum in Shanghai.
OSM Thome proudly served as Platinum and Innovation Sponsor at Seatrade Maritime Crew Connect Global 2024 in the Philippines, from November 12 to 14. Chief Marine Services Officer Tommy Olofsen led several panel discussions, while Chief Crew Management Officer Julia Anastasiou participated in the “Maritime Just Transition Task Force” panel. Managing Director Mailyn Borillo concluded OSM Thome’s participation in the three-day conference with a discussion on “Navigating the Impact of Shore Organization on Seafarers’ Performance.” OSM Thome and its seafarers attended the Crew Connect Global Awards & Gala Dinner 2024, where OSM Thome and Nordic Medical Clinic were nominated alongside other distinguished organisations.
On November 12, OSM Thome hosted “Appreciation Night: Celebrating Maritime Partnerships” at the Grand Hyatt Manila, bringing together customers, colleagues, and industry partners to celebrate collaboration. Chief Marine Services Officer Tommy Olofsen, Chief Crew Management Officer Julia Anastasiou, and Managing Director Mailyn Borillo led the event, highlighting the importance of partnerships in navigating industry challenges. On November 15, Chief Crew Management Officer Julia Anastasiou shared her expertise at the Philippines Norway Business Council (PNBC)’s “Creating More Currents: Loyalty” at Shangri-La The Fort, BGC, the Philippines.
During the Hellenic Maritime Forum in Greece from November 19 to 20, Business Development Manager Torbjørn Lie joined the “Hellenic Maritime Legacy: Charting the Past, Navigating the Present and Future,” while Manager for Green Projects & Retrofitting Kartikey Singh also participated in a panel discussion on “Decarbonization Strategies: Challenges and Opportunities.” On November 19, Marine Superintendent Capt. Saurabh Sharma participated in a panel discussion at the “LNG Bunkering in India: Opportunities & Challenges.”
OSM Thome’s Fleet SG West and Managing Director for Singapore Simona Toma attended Singapore Shipping Association’s Year-End Cocktail Dinner on November 21. On December 4, OSM Thome was also present at Xinde Marine Forum’s Ship Operations and Management Forums 2024 in Shanghai, China, as an event sponsor and exhibitor.
Finally, OSM Thome ended the year with another triumph—Chief Investment Officer Vassilis Malikides won the Young Dragon in the Shipping category at the first CBN Young Dragon Awards at Nicosia’s Municipal Theatre, Cyprus.
EMPOWERING LEADERSHIP THROUGH THE FIVE BEHAVIORS® PERSONAL DEVELOPMENT TRAINING IN BRAZIL
By: Renata Barbosa, HR Manager for OSM Thome Brasil
On November 22, we hosted a transformative training session for our leadership team in Brazil, focused on The Five Behaviors® Personal Development. Delivered by Longvision, this eight-hour programme is designed to enhance individual growth through the five core behaviours essential to effective teamwork: Trust, Conflict, Commitment, Accountability, and Results.
The Five Behaviors® Personal Development offers a practical and impactful approach to fostering collaboration, making teamwork a true competitive advantage for organisations. During the session, participants engaged in activities and discussions that encouraged self-awareness and interpersonal development. Leaders explored strategies to build trust, navigate conflicts constructively, commit to shared goals, hold themselves and their peers accountable, and ultimately drive meaningful results.
To conclude the day, we celebrated with a happy hour hosted by Vinho Tinta, combining creativity and relaxation. Our leaders came together to create a beautiful mosaic through a guided painting session. This engaging activity symbolised the collaboration and artistry that effective teamwork brings to any organisation.
The event reinforced our commitment to investing in our leaders and fostering a culture of trust and collaboration. By equipping our team with these valuable tools, we continue to strengthen the foundation for long-term success and innovation. We are proud of the positive impact this training has had on our leadership team and look forward to seeing these principles in action across our organisation.
#LeadershipDevelopment
#TeamworkExcellence
#FiveBehaviors
HOLIDAY COMFORTS AT SEA: Festive Treats to Lift Crew Spirits
By: Mary Grace Odero, Catering Academy Manager, MLA
The holiday season is a time of joy, celebration, and togetherness. For seafarers, however, it can also bring a sense of longing for home and cherished family traditions. A thoughtfully curated menu featuring festive and nutritious treats can help bridge this gap, transforming the shipboard holiday experience into a warm and memorable occasion.
Life onboard during the holidays often involves long hours and limited opportunities to celebrate in traditional ways. Introducing a variety of wholesome desserts and snacks during this time goes beyond satisfying cravings—it fosters camaraderie among crew members, uplifts morale, and brings the festive spirit alive, even in the middle of the ocean. By infusing shipboard life with the flavours of the season in a healthy way, we create moments of comfort and joy, reminding seafarers that they are valued and celebrated.
Must-Have Holiday Desserts for Crews
Here are some desserts that can bring holiday cheer to the galley:
Sweet Festive Favourites
- Fruitcake: A classic, long-lasting treat rich in dried fruits and spices.
- Yule Log: A festive chocolate sponge cake filled with cream.
- Gingerbread Cookies: Perfect for decorating and team bonding.
- Seasonal Pies: Apple, pecan, or pumpkin pies evoke holiday warmth.
Savoury Balancers
- Cheese Platters: Festive garnishes such as cranberries and rosemary.
- Spiced Nuts: Roasted with cinnamon and nutmeg.
- Mini Savoury Pies: Hearty snacks such as chicken pot pie turnovers.
Celebrating Diversity
Incorporate global holiday treats such as panettone (Italy), bibingka (Philippines), or stollen (Germany) to honour the crew’s cultural traditions.
Cheese Platter
Ingredients:
- 100 grams Yellow American Cheese
- 100 grams Edam Cheese
- 100 grams Danish Blue Cheese
- 50 grams Cream Crackers
- 100 grams Prosciutto di Parma
- 100 grams Walnuts
- 100 grams Red Grapes
- 50 grams Black Olives
- 20 grams Capers in vinegar
- 50 grams Dried Apricot
- 50 grams Dried Figs
- 5 grams Fresh Rosemary
Allergens: Gluten, Milk, Nuts, Sulfite
Serves: 10
Procedure:
- Start with the bowls and the cheese.
- Add the meats and crackers.
- Fill in big spaces with dried fruits, fresh fruits, and nuts.
- Add the olives and capers.
- Garnish with fresh herbs and enjoy!
HOLISTIC HEALTH AND WELLNESS JOURNEY FOR THE NEW YEAR
By: Dr. Margarita Huerte, Nordic Medical Clinic, Medical Director for Operations
As we welcome the year 2025, let’s embrace the opportunity to prioritize holistic health and wellness, both onshore and onboard. For those in the maritime industry, balancing work and well-being can be challenging, but with small, intentional steps, we can make this year a journey toward a healthier and more purposeful life.
Eating for the Wellness of the Mind and Body
Nutritious meals are a foundation for good health. For seafarers, choosing fruits, vegetables, and lean proteins when available is essential. Shore employees should avoid skipping meals and opt for whole foods over processed snacks. Hydration is equally vital—drink plenty of water to stay energized and focused.
Having an Active Lifestyle
Whether you’re at sea or working in the office, physical activity is key. While onboard, make use of open deck spaces for sports activities, brisk walks, or light exercises. Onshore, set aside 20-30 minutes daily for activities you enjoy, such as biking, running, or yoga. Movement fuels your energy, keeps your heart healthy, and boosts your mood.
Managing Stress and Fostering Mindfulness
Stress is inevitable, but managing it is within your control. Practice deep breathing exercises or mindfulness meditation to ground yourself. Writing in a journal or talking to a trusted colleague can help process your emotions and reduce anxiety.
Managing a Good Amount of Sleep
Sleep can be elusive, especially with shifting schedules. Create a bedtime routine, such as reading or meditating, to signal to your body that it’s time to rest. Darken your sleeping space and minimize screen time an hour before bed to improve sleep quality.
Building Connections and Lifelong Learning
Strong relationships are vital for mental well-being. Make time for meaningful conversations with loved ones, even across distances. Seize opportunities to learn new skills or hobbies onboard or onshore—continuous growth enhances self-confidence and resilience.
Setting Achievable Goals
This year, aim for progress, not perfection. Break big goals into manageable steps and celebrate small wins along the way. Remember, every step toward better health contributes to your overall happiness in many aspects of your life.
Let’s make 2025 a year of wellness and resilience. Here at Nordic Medical Clinic, we encourage you to take care of yourself and each other—because a healthy you is the anchor of a thriving maritime community. Together, we sail toward brighter horizons!
A BIRTHDAY CELEBRATION AT SEA: Honouring Team Spirit and Friendship
By: Dr. Laxmi Todiwan, Wife of Capt. Rajesh of Bow Palladium
As I sat at home, surrounded by the comforts of daily life, I felt a wave of sadness. It was my husband’s birthday, and he was far away at work on a ship, sailing the vast ocean. Although most of his birthdays have been spent away from home, this time I really felt his absence. I had missed packing a new birthday dress for him to carry when he joined—a small gesture to remind him of our love and to celebrate his special day.
However, I was deeply moved to learn that my husband’s crew had organized a wonderful surprise for him. When I saw the pictures he sent, my heart was filled with gratitude and happiness. The joy, laughter, and camaraderie captured in those images lifted my spirits and reminded me that he had a caring team around him, even when his family was not there.
The celebration onboard was a true reflection of creativity and teamwork. Despite the limited resources available, they decorated the area with colorful balloons and paper kites and set up a large makeshift table using drums and a plank. A crisp tablecloth completed the table, on which a buffet was served, including a delicious cake and a good spread of delicacies. The backdrop was a large banner reading “Happy Birthday, Capt Rajesh!” This served as a perfect focal point, showcasing their effort and affection. It truly speaks volumes about their creativity and innovation. Hats off to them for making such a delightful celebration possible! It looked like a theme party on a ship—an event that landlubbers would be happy to pay to attend!
What moved me most was the strong sense of community and togetherness. Although they were miles from land, the crew came together to create an unforgettable experience for their captain, reflecting their respect and admiration for him. I am also thankful to OSM Thome for cultivating such a great work culture.
Their commitment to employee well-being is evident in how they celebrate individuals and create strong bonds among team members. This is also a great example of sustainability and DIY (“Do It Yourself”) spirit.
I would like to express my heartfelt thanks to every crew member for their hard work. This birthday celebration was not only a party for my husband but also a demonstration of the spirit of teamwork and friendship that binds them. The way they collaborated for this surprise speaks volumes about their connections and reminds us that, even in tough or odd times, kindness and support can thrive.
The Power of Teamwork and Friendship
The birthday celebration illustrated how teamwork and friendship can turn challenges into joyful moments. When people come together for a common goal, they create a strong sense of belonging. In the demanding life of seafarers, unity is crucial. The crew’s ability to celebrate important occasions, despite the challenges of being at sea, shows the resilience and compassion we can find in each other.
As we think about this special celebration, let’s remember to nurture teamwork and friendship in our lives. Whether at sea, in an office, or anywhere else, we can learn from this crew and strive to build supportive communities.
To the amazing crew, thank you for your thoughtfulness and creativity. You’ve made my husband’s birthday truly special. May your spirit of camaraderie continue to inspire and uplift each other as you navigate life together.
“Together, we weave the fabric of our success, where every thread of creativity and collaboration creates a masterpiece.”
HOME AWAY FROM HOME: Celebrating the Holidays Onboard
By: OSM Thome Editorial
The holidays are a time for warmth, joy, and togetherness, but for seafarers, the festive season often takes place far from their families and homes. Aboard the OSM Thome vessels, the spirit of celebration transcends borders and time zones as crew members of diverse nationalities come together to create a sense of home at sea.
In this feature, we explore the unique experiences of our seafarers, uncovering how they celebrate the holidays while navigating the vast oceans. Through shared traditions, creative
celebrations, and heartfelt camaraderie, these stories showcase the incredible ability of seafarers to turn their vessel into a home away from home, fostering connection and holiday cheer even in the middle of the sea.
For 2nd Officer Maribel Singian, celebrating Christmas with her crew mates onboard is an exciting experience. “It all starts with a festive dinner on Christmas Eve, complete with savory dishes, joyful laughter, and fun-filled entertainment,” Singian shared. In the middle of each voyage, technology plays a vital role in staying in touch with her family and friends. “Staying in touch with family and friends through technology has been a lifesaver while serving onboard. Their love and support help me overcome isolation and stay focused,” she emphasized.
“May the spirit of love fill your heart with lots of happiness and cheer! May 2025 unfold with joy, fulfillment, and endless possibilities.” – Maribel Singian, 2nd Officer
Engaging in meaningful conversations, fun karaoke sessions, and sharing a good feast onboard is how 4th Officer Singh Inderjeet and his fellow crew plan to celebrate the holiday season this year.
“Wishing you divine blessings, vibrant health, and a long, resilient life. Happy Holidays!” – Singh Inderjeet, 4th Officer
For Wiper Mike Anthony Nueva, this season is a time for reflection and appreciation. “This Christmas, I’m filled with gratitude, not wishes. Thank you, OSM Thome, for the life-changing opportunity to work on my first international voyage. I’m grateful for my exceptional crew mates, whose kindness and collaboration make working abroad feel like home,” Nueva shared.
During this season, Nueva ensures he stays connected to his family and friends through constant video calls and messages. He reflects on his journey and expresses his gratitude for the opportunity to work onboard this year. “I have been blessed to be granted an opportunity to work as Wiper at OSM Thome. Never give up because dreams do come true. One day, you’ll be grateful you didn’t give up.”
“One day, you’ll be grateful you didn’t give up.” – Mike Anthony Nueva, Wiper
FAITH, FAMILY, AND TRADITION: What Makes Your Holiday Season Unique?
By: OSM Thome Editorial
The holiday season is a time of joy, reflection, and togetherness, made special by unique traditions that connect us to ourroots and loved ones. What holiday tradition do you and your family or community celebrate that is unique to your region? Whether it’s attending dawn masses, preparing special dishes, or gathering with loved ones, these traditions bring deeper meaning to the season and create lasting memories. What makes this time truly magical for you?
TOMASZ GLOWACKI
Purchaser, OSM Thome Norway
In Poland, we start celebrating from midday Christmas Eve and traditionally we start celebrating once we’ve seen the ‘First Star’ in the sky.In every house, there’s a nicely decorated Christmas tree. Traditional Christmas Eve dinner is composed of 12 meals (non-meat) and corresponds to the 12 Apostles.
Traditionally, we do also leave one set of plates and cutlery on the table for any unexpected guest. We gather with family and celebrate time together while singing Christmas carols and wishing everybody good health and prosperity. While Santa Claus is visiting each house, a present for everybody is given. In Christian tradition, poeple attend Midnight Mass at church to celebrate Jesus Christ’s birth. Christmas in Poland is a cozy moment to spend time with family so we also visit each other during this season.
NAFSIKA KARANTZA
Commercial Manager, Marine Services, OSM Thome Cyprus
One of the special traditions in Cyprus during Christmas time is the baking of the Christmas sweets!
As food and especially sweets are a big part of our culture, the whole family sits together to prepare and bake some treats for the festive period.
Kourabiedes (buttery almond cookies dusted with powdered sugar) and Melomakarona (honey-soaked biscuits made with walnuts and spices) traditional sweets no one can resist. Christmas music and wine, the smell of freshly baked goods and the quality time with my beloved ones, makes this period so special for me!
GILBERT BUENAVENTURA
Operations Manager, Energia Global Travel, the Philippines
Christmas in our town is a time for reflection and celebration. As members of Couples for Christ, our family actively participates in church services that highlight the spiritual significance of the season. For many, these services are a way to honor the religious
essence of Christmas and strengthen their Catholic faith.
The “Misa de Gallo” (Mass of the Rooster) marks the start of the 9-day novena, culminating in the “Noche Buena” or Christmas Eve Mass. These solemn gatherings not only commemorate the birth of Jesus Christ but also reconnect families and friends, fostering shared values of faith and tradition.
Ultimately, Christmas services enrich the season by blending personal devotion with a deep sense of community.
AMANDA SONG
Business Development Deputy Manager, OSM Thome Singapore
December is our favorite month of the year, and it’s easy to see why. With school holidays in full swing, the excitement of Christmas filling the air, and vacations just around the corner, it’s a time that feels truly magical. There’s a special kind of joy that comes with stepping away from our usual routines to slow down, savor the season, and embrace the spirit of togetherness.
It’s the perfect time to enjoy every moment as a family ― whether it’s exploring new places, sharing in festive traditions, or simply spending cozy days at home. From decorating the tree and baking holiday treats to planning adventures and watching the kids’ faces light up with excitement, December gives us endless opportunities to bond and create cherished memories. It’s a season of joy, laughter, and love, making it one of the most precious times of the year.
SCHOLARS AT THE FRONTLINE OF COMMUNITY WORKS
By: Noah Ordoño, OSM Thome Foundation Manager (OSM-AD Foundation)
Like a caring father seeing his child’s instincts maturing through helping others, development institutions such as the OSM Thome-supported OSM-AD Foundation experience a similar feeling when they see their scholars taking up important roles in the community.
Last November, the Bicol Region in the Philippines was severely affected by a series of storms and floods that destroyed villages and livelihoods. Those scholars living in the area immediately expressed their desire to help in the Foundation’s Disaster Response Program to deliver aid to the affected population, mostly in the most far-flung and least-assisted communities.
This operation was made possible through the support of donors, which are mostly composed of OSM Thome employees, volunteers, and local stakeholders, including teachers from Iraya Elementary School. With their efforts, 500 families received essential supplies to help them recover from the effects of the typhoon.
The scholars’ actions highlighted OSM Thome’s value of collaboration and shared responsibility in responding to natural disasters and supporting vulnerable communities during challenging times, prioritising the welfare of the people.
OSM THOME BRASIL AND ARAGÃO CORRETORA DE SEGUROS LTDA PARTNER FOR A MEANINGFUL SOCIAL INITIATIVE AT SANTA LUIZA SHELTER
By: Thaís Rodrigues, Facilities Supervisor
OSM Thome Brasil, in collaboration with Aragão Corretora de Seguros LTDA, successfully organised a heartfelt social initiative focused on supporting elderly women living at the Santa Luzia Shelter. This meaningful effort provided an afternoon filled with care, compassion, and special attention, creating transformative moments for all participants. The experience was deeply moving, fostering connections and demonstrating the importance of community support and social responsibility.
We extend our sincere gratitude to everyone who contributed to the success of this heart-warming and important initiative, which reflects OSM Thome’s commitment to social responsibility and the well-being of the communities we serve. Together, we continue to make a positive and lasting impact, always putting people at the heart of everything we do.
